CarChat (“CarChat,” “we,” “our,” or “us”) is operated by Hammer Corp and provides a conversational interface that allows users to explore vehicle listings and dealership information through natural language interaction.
We take privacy seriously and are committed to being transparent about how information is handled.
1. Information We Process
a. User Inputs
When you interact with CarChat, we process the text you enter (such as questions about vehicles, pricing, availability, or dealership information).
b. Conversation Data
Conversations may be temporarily processed to:
- Generate responses
- Improve reliability and performance
- Ensure system safety and abuse prevention
c. Dealership & Inventory Data
CarChat displays vehicle listings and related information provided directly by participating dealerships as part of their data integrations with CarChat.
d. Dealership Signup Information
If you submit a dealership inquiry through our website (for example, via the “Get Started” form), we process the information you provide, such as dealership name, contact name, email address, phone number, and location.
2. How Information Is Used
Information is used solely to:
- Provide conversational responses
- Match user questions to relevant vehicle inventory
- Improve system performance and reliability
- Maintain security and prevent misuse
- Respond to dealership inquiries and support onboarding
CarChat does not use conversations for advertising or behavioral profiling.
3. Data Sharing
Conversations are processed using third-party AI infrastructure, including OpenAI, to generate responses.
If a user explicitly engages with dealership-specific features, relevant conversation context may be shared with that dealership to support follow-up or inquiry handling.
We do not sell user data.
4. Data Retention
Conversation data may be retained for a limited period for operational, quality, and safety purposes.
We do not guarantee permanent storage of conversation history.
Dealership signup information may be retained for business and operational purposes (for example, to respond to inquiries, maintain records, and support onboarding).
5. Personal Information
CarChat does not require users to create accounts.
Users should avoid sharing sensitive personal information (such as government IDs or financial details) in chat interactions.
6. External Links
CarChat may include links to third-party websites, such as dealership pages. We are not responsible for the privacy practices of those external sites.
7. Security
We implement reasonable technical and organizational measures to protect information processed through the service.
8. Children’s Privacy
CarChat is not intended for children under 13, and we do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
10. Contact
For questions about this Privacy Policy, contact: